Refund Policy
A legal disclaimer
Thank you for purchasing the DIY Ceremony Toolkit. Please read this policy carefully before making a purchase.
Digital Products – No Refunds
All of our products are delivered digitally. Once a digital product has been purchased and delivered, it cannot be returned. For this reason, we do not offer refunds, exchanges, or cancellations for any digital product.
By completing your purchase, you acknowledge and agree that:
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You gain immediate access to the digital content.
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Because of this instant access, you waive any right to request a refund.
Issues with Your Order
If you experience any issues accessing or downloading your purchase, please contact us at 📧 hellomatramo@gmail.com, and we will make sure you receive the files.
Exceptions
Refunds will only be considered in rare cases where a duplicate purchase has been made in error. In such cases, please contact us within 7 days of purchase.